Huddly L1 - Integration Issue With Inogeni Cam230

Symptoms

Typically, the Inogeni Cam230 keeps a USB signal active with all attached USB cameras.  However, the Huddly L1 camera uses 50% additional USB bandwidth.  The upshot is that when 2 Huddly L1 cameras are attached, the Inogeni Cam230 runs out of USB bandwidth and there is no USB signal to the non-active camera.

Users may experience issues when switch sources between active / non-active cameras which include frozen image and very long delays between switches.

Resolution

This issue was identified and fixed in April 2024.  Simply update your Cam230 to latest firmware.

Known limitations

There is still a slight delay in the transition between active and non-active cameras, however, this is now below 1 second.

How to Update The Firmware on the Inogeni CAM230

Visit https://inogeni.com/product/cam230/?tpl=support#scroll_to to get the latest firmware.

Extract the zip file.

Access the web portal of the CAM230 (default address 169.254.10.10 / default user : admin / default password : admin)

Go to System tab, scroll to Update section at bottom of page.

Press 'Choose File' and select the .wic file that you extracted.

Click 'Update CAM230'.  Once update is complete, the CAM230 will reboot and web portal will refresh.