GoBright Interacts - On Site Network Commissioning Issues

Lee Russell (@lee) | Smart Workplace & IT Engineer

February 13, 2026 • 84 views

When commissioning Interacts on site, these can only be commissioned via the GoBright App.

Here's your initial quick checklist:

✅ An Interact

✅ An admin account for the GoBright Portal

✅ A smartphone with the latest GoBright mobile app, logged in as an admin

✅ An Interact profile (this is done the on portal)

✅ If the devices sit behind a firewall, please ensure MQTT over TLS has been correctly configured.

Please note: When using Wi-Fi:

✅ 2.4 Ghz (supported)

❌️ 5 Ghz (not supported)

Now that all of the above are in place, please follow steps 1 to 3 on this article.

Related Article:

Hard-reset a GoBright Interact

The full firewall rules can be found here.