Knowledge Base

Product Code: INT1-POE-DESKGoBright have released a PoE adapter for their Interact device. If you can't power the device over the 230V mains adapter, PoE is now here! As you can see, it comes with 3M adhesive to fix the device to a surface.This is the connection that needs to be plugged into the Interact device:You then have the expansion box:  Note: A network cable is not suppliedWe tested the device on the 12th of June 2024, using a "dumb" NETGEAR PoE switch and an Interact running Application Version 1.6.1. If you're using a managed switch, please ensure PoE is enabled on the port(s) that you connect the Interact(s) to. Some further photos that might help plan your installation:Important: When using Interacts, you must configure your firewall to allow outbound traffic over MQTT (port 8883) over TLS. NTP and DNS must also be correctly configured for the device to communicate with the GoBright platform. The firewall configuration can be found here.Please contact support@ascentae.com for any help.