You must have Integration configured on your portal in order to set this up.If you do not have integration, please speak to your account manager for pricing.In February 2025, GoBright expanded their integration options. Rooms can already be linked to a room resource email address in O365 - but now desks and parking can be configured in the same way too.Each desk / parking space needs to be linked to a resource email address in your O365 environment. For example:  Once the resources are configured, they need to be setup in GoBright.DesksOn the GoBright portal head to Settings > Work and select the relevant desk you need to update. You need to change 'no integration' to the relevant name of the Integration you have configured. ParkingThe same as the above applies for parking, but can be found under Settings > Park.Once Microsoft and GoBright have synced, you can book directly from Outlook.For example, you can book an office, desk and a parking space via Outlook at the same time:And this will update both your calendar and the calendar for the room(s).The update is pushed to the GoBright portal. For example:If you have Teams integration enabled, the link is automatically added to the invite for the calendar of the person booking the room and also the rooms resource itself. If you have any questions, please contact support@ascentae.com for assistance. 

Dictate the summary of this article: Your browser does not support the audio element. If your ProDVX panel has GoBright pre-installed but you have no requirement to use this application, you can remove it from the panel.Completion Time: ~5-10minsFire up the panel and wait for the GoBright application to load. You will be presented with an activation code. Ignore the activation and perform the following gesture on screen to exit the kiosk. Removing your finger after each motion: This now takes you into the Android settings interface. You will not be prompted for a PIN as the device has not been activated.Under the Device section, select Exit and confirm the pop-upSwipe down twice / three times from the top of the screen and press the settings cogFind the Device section, select Apps and then find GoBright - Device Select this option and select Force Stop. On the same page, press Uninstall and confirm the pop-up. Now, on the bottom toolbar, press the triangle back icon 2 or 3 times to return to the home screen.After the above steps above have been carried out, GoBright has been uninstalled and you have a blank ProDVX panel.Now use the devices web browser to download the .apk file of your choice and install the relevant package. You also have the option of installing the .apk file from a USB device.Important: If you’re using a USB device, it must be formatted as FAT32. NTFS is not supported.If you have any questions, please log a support ticket by contacting Ascentae Support.     

When commissioning Interacts on site, these can only be commissioned via the GoBright App. Here's your initial quick checklist:✅ An Interact ✅ An admin account for the GoBright Portal ✅ A smartphone with the latest GoBright mobile app, logged in as an admin✅ An Interact profile (this is done the on portal)✅ If the devices sit behind a firewall, please ensure MQTT over TLS has been correctly configured.Please note: When using Wi-Fi:✅ 2.4 Ghz (supported)❌️ 5 Ghz (not supported)Now that all of the above are in place, please follow steps 1 to 3 on this article.Related Article:Hard-reset a GoBright Interact The full firewall rules can be found here.

Below you will find a table containing all the information regarding the GoBright Interact firmware updates.Date Firmware Notes26/03/20262.5.32Various improvements and Bug fixes18/02/20262.5.29Various improvements and Bug fixes01/12/20252.5.13Hide height adjustable arrowsVarious improvements and Bug fixes13/10/20252.4.7Power control plug support for the Interact has been added. The Power Control Plug is an accessory for GoBright Interact that powers your desk workstation only when checked in, reducing energy use, saving costs, lowering your environmental impact, and increasing the accuracy of your occupancy data. For more information on thePower control plug, check out the GoBright helpcenter article. 03/07/20252.3.2Various improvements and Bug fixes18/06/20252.2.11Translation updates13/06/20252.2.9Various improvements and Bug fixes02/04/20252.1.1OMT support as new desk actuator. Demo mode available for showcasing Interact functions.25/02/20252.0.0A fully updated look and feel, improving the overall user experience.Driving the desk up and down can now be done with just a simple swipe up/down to drive to the desired position: Swipe up to move to standing preset, and swipe down to move to sitting preset.When a desk is closed in the system, the Interact will also show the desk as being closed.Even further back-dated firmware (not recommended by Ascentae):24/01/20251.9.7  Internal sensor (Beta): Improved the Machine Learning algorithm of the built in vibration sensor, to even more accurately detect occupancy.17/12/20251.9.5NFC emulation: Users will now be able to book/check in with the NFC via their smartphone. This will give users more options to book a desk.Internal sensor (Beta): The interact has a built in vibration sensor. This can now be activated for occupancy detection, automatic check in and auto release. This will provide more accurate data and a better user experience. 18/10/20251.8.5Added support for LogicData CB desks (beta).Added support for LogicData DM desks (beta)Added support for Jiecang desks (beta)Touch screen fixes & touch response improvementsGlow fix to turn off glow outside opening hours18/06/20241.6.2Support for 'Open WiFi' connectivityThe Interact can now be commissioned into 'Open WiFi' networks, where access is allowed based on the WiFi MAC addressThe Interact needs to be updated to this firmware version (or higher) to be able to be commissioned on an 'Open WiFi' networkSome for the archives....27/05/20241.6.1Improved support for LINAK desks, not requiring to update the controlbox anymore in specific scenario'sImproved decomissioning supportSeveral small improvements05/04/20251.4.9When linked to a room resource, check-in will not ask for credentials anymore (matching the behaviour of room panels)19/03/20251.4.8Improving Wifi reconnection logic when connection is lostAdded advanced system log storageSeveral minor system improvements05/03/20251.4.5Improving Wifi reconnection logic when connection is lostAdded advanced system log storageSeveral minor system improvementsThis release has a limited rollout, and is not yet available for all customers26/01/20251.2.0Support for Ethernet connectivity via the PoE Expansion Box.18/12/20231.1.17Various improvementsIf you have any questions, please log a ticket with our support desk.

The Control Plug is the solution for managing the power usage for your GoBright Interact. The solution is to power on your desk workstation only when checked-in.Summary, key points & benefits:Supports a Bluetooth range of up to 15mUp to 5 Interacts can be connected to a single Control PlugThe firmware version on the Interact must be running 2.4.7 or aboveOnly available for Interacts - GoBright Connects are not supportedAvailable in UK, EU and USA versionsEnergy Savings: Automatically cuts power to desk peripherals (monitors, docking stations, etc.) when the desk is not in use, reducing your impact on the environmentBy requiring a check-in to activate power, it ensures more reliable desk occupancy data for facility managersClick here to view the extensive installation guide from GoBright to get up and running.

GoBright have released a Maintenance Mode option for their portal. Please note: The Interact display will not update to show the device as in maintenance mode. This will be a future release, but there is currently no release date that we can provide. This information was last updated on Wednesday 17/06/2026. What is Maintenance Mode?Need to take a resource out of action? Now you can. Setting a resource to maintenance blocks new bookings instantly. It’ll even give a heads-up to anyone who already had it booked so they can find an alternative resource. Sys Admins can also decide exactly who has the permissions to set maintenance for each location.Switching Maintenance OnThis is not enabled by default - so in this article, we'll guide you how to get up and running.This is done on a per-role basis - so, for example, you can restrict your portal so that only admins can put a resource into maintenance mode. Head to Settings > Users > Roles and enable the following:If you have multiple roles, you'll need to update each role accordingly. Putting a Resource Into MaintenanceTo put a resource into maintenance mode, head to Bookings > Maintenance:And then select the green 'Add Maintenance' icon.Once you have selected the correct location, you can select multiple resources - these include rooms, desks and also parking. Once saved, this is logged in Bookings > Maintenance. It's also displayed on the portal and you cannot book the resource. In this example, we've used a desk.For example when you select the resource:And on the map on your dashboard:Cancel MaintenanceIf the maintenance was completed before the scheduled time and the resource can be booked again, you can manually cancel it. Head back to Bookings > Maintenance and hit the X:As you can see, previous maintenance is shown but greyed out so there is still a log. Completed MaintenanceIf the scheduled maintenance time passes, you do not need to take any action as GoBright automatically updates to show it's finished and the desk is now bookable again.Remember: This is done on a per-role role basis and it needs to be enabled under Settings > Users > Roles. This is not enabled by default.If you have any questions regarding this setup, please log a ticket by contacting support@ascentae.com.