From the 6th of November 2024, it's now possible to add a buffer time for both before and after a meeting. This needs to be enabled in the profile that is linked to the room.You need to be an administrator to configure this option.1. Head to Settings > Rooms > Profiles and select the relevant profile you would like to update2. If you have more than one, select the profile that needs to be updated so that approval is required:3. Enter your desired times for before and after a meetingIf you try to book the room that violates the buffer, you will get the following error:Multiple email addresses can be added for notifications. Separate these with a comma.This can be coupled with Services - e.g. services to request a change of the layout of the room or deliver food and drink prior to the meeting.For any assistance, please contact support@ascentae.com.

You must have Integration configured on your portal in order to set this up.If you do not have integration, please speak to your account manager for pricing.In February 2025, GoBright expanded their integration options. Rooms can already be linked to a room resource email address in O365 - but now desks and parking can be configured in the same way too.Each desk / parking space needs to be linked to a resource email address in your O365 environment. For example:  Once the resources are configured, they need to be setup in GoBright.DesksOn the GoBright portal head to Settings > Work and select the relevant desk you need to update. You need to change 'no integration' to the relevant name of the Integration you have configured. ParkingThe same as the above applies for parking, but can be found under Settings > Park.Once Microsoft and GoBright have synced, you can book directly from Outlook.For example, you can book an office, desk and a parking space via Outlook at the same time:And this will update both your calendar and the calendar for the room(s).The update is pushed to the GoBright portal. For example:If you have Teams integration enabled, the link is automatically added to the invite for the calendar of the person booking the room and also the rooms resource itself. If you have any questions, please contact support@ascentae.com for assistance. 

If you're experiencing issues with NFC cards not being recognised on the Pogo module, please download and install this file:Download File (1.5M)The file will need to be placed in the root directory on a USB drive that's formatted as FAT32.If you don't have a USB drive to hand, you can download the file on the browser and run the .apk from the downloads section.If you decide to download and use a USB, once the USB is inserted, swipe down from the top and select the name of the device. Run the.apk, give all permissions, and then reboot the panel after the installation is complete.Please also ensure that the PINs are correctly aligned, and the screws are secure.We have tested this add-on in one of our Experience Centres (Model: APPC-32X) and it's got the Ascentae seal of approval.

You must be an admin to perform this action as access to the settings is required. If you do not have access, please speak to your GoBright Administrator.The GoBright App must be installed on your phone and you must be logged in as an Administrator.To reset the GoBright Interact device, log in to the GoBright portal and head to Settings > Devices > Interacts.Delete the device (step 3 above).The device will then show as offline:Place your finger on the 'Offline' section and swipe down to bring up the following:Select recommission and then confirm you wish to recommissionThe Interact will rebootYou are then presented with a QR code that needs to be scanned.You now need the GoBright App. Load the App and click on the 3 horizontal lines in the top right to bring up the settings menuSelect Admin toolsSelect GoBright InteractsSelect 'Commission an Interact by QR code'Select your commissioning presetScan the QR code on your phone that is logged in with an admin accountComplete the next page and make sure the Interact is coupled to the correct room / desk / parking spaceSelect 'Commission Device'After approximately 30 seconds the device will reboot.If your device is stuck on 'Connecting MQTT over TLS' please ensure that the following firewall rules have been applied:Outbound 8883 - Traffic over MQTT over TLS to the GoBright platformThe full firewall configuration can be found here:https://support.gobright.com/hc/en-us/articles/360010024559-Firewall-configuration

Cable length: 1.5mThe cable will arrive in the packaging as illustrated.We have tested the cable with the following specifications:230V mains (UK) plug to USB-C adapterInput 100-240V50-60 HzOutput 5.0V / 3.0A / 15.0Wor9.0V / 2.77A / 25.0WBoth scenarios power up the Interact.As well as a 230V mains power adapter, we've also tested the following using a USB-C port: The USB-C port shown above has a maximum of 3A.The DC side is plugged into the Interact and the USB-C side is plugged into your adapter of choice.

A new feature was released in July 2025 which now allows users to select meeting types which are highlighted by colour. This gives users a better visual overview of upcoming meetings.This will be shown under both the ‘My Bookings’, ‘All Bookings’ and on the ‘Timeline’.My Bookings:All Bookings:Timeline:The ConfigurationUnder Settings > Meet > Meeting Types add the relevant type(s) and select your colour(s).There’s a colour picker available, or you can manually type the RGB values or HEX code.Head to Settings > Meet > Profiles and select the relevant profile for the room(s).Scroll down to the following section and enable the option:   You can make this mandatory.Once the above has been configured, when booking the room the Meeting Type option will appear:This is also available when using the GoBright App: