Technical Resource Hub

Solution Overview MTR / BYOM via USB-CPerfect for small and medium sized meeting rooms, this solution provides a high quality system for Microsoft Teams meetings.  A Huddly C1 all-in-one camera and audio system gives crisp images with multiple options for automatic framing as well as rich audio.The ReThink switch extends the flexibility of the space by allowing users to attach their own computer for local screen share and access the Huddly C1 for Bring Your Own Meeting functionality. All this functionality comes at less than £4,500 RRP.Key Benefits- One-touch join of Microsoft Teams meetings - Exceptional video quality with AI framing & tracking - Outstanding microphone pickup and professional speaker output - Bring Your Own Meeting support connects screen and peripherals.  Host the meeting on your computer. - Auto switching to your computer as soon as you plug in - Single USB-C connects your computer for video, audio, data and network*.  Plus, it charges your battery!Core Components-  MAXHUB XCore MTR-  MAXHUB ND65CMA 65" display-  Huddly C1 all in one camera/audio bar-  ReThink RAV-SW-SW-C2x1HU switch-  ReThink active USB-C cableOptional Components for wireless sharing-  Mersive POD v4-  AirServer Connect 3-  MAXHUB WB05 + WT13Connection Diagram

GoBright is always deploying updates to their Interact hardware to improve its performance for the office workspace.Interacts can be used across your estate for both desk and room booking solutions.Height Adjustable DesksHeight adjustable desks are common in the modern workplace, giving employees the option to sit / stand to work. The current supported actuators are:LinakLogicData (DM) LogicData (CB)JiecangOMTLets look at the steps to get up and running.1) The profile for your Interact needs to be enabled for height adjustability. On your GoBright portal, head to Settings > Devices and select Profiles on the left-hand menu2) If there isn't a profile already set up for Interacts, add a new one. 3) Give the profile an appropriate name and change the Type to Interact from the drop-down4) Under the Device section, select the relevant requirement from the 3 options. Once you are happy with all the information, hit save5)  Select Interacts on the left-hand menu and select the relevant Interact to update. Under the Setup Settings you will find a Desk Actuator field. Update this to the actuator the desk uses, e.g. Linak. Complete all other relevant fields on this page according to the installation requirement (e.g. fixed on a desk, fixed under a desk)You may need to manually reboot the Interact for the changes to kick-in.

From the 6th of November 2024, it's now possible to add a buffer time for both before and after a meeting. This needs to be enabled in the profile that is linked to the room.You need to be an administrator to configure this option.1. Head to Settings > Rooms > Profiles and select the relevant profile you would like to update2. If you have more than one, select the profile that needs to be updated so that approval is required:3. Enter your desired times for before and after a meetingIf you try to book the room that violates the buffer, you will get the following error:Multiple email addresses can be added for notifications. Separate these with a comma.This can be coupled with Services - e.g. services to request a change of the layout of the room or deliver food and drink prior to the meeting.For any assistance, please contact support@ascentae.com.

This guide will help you get your digitial signage (View) installed and running on your Windows machine. 1. Download the GoBright View software from https://install.gobright.cloud/view/windows/.2. Create a folder on C:\ named 'gobright-view', and in that folder, create a folder called 'bootstrapper'. Do not use any quotes. For example:3. Find the Zipfile you've downloaded, and unzip it completely, all folders and files. Find the unzipped folder in the download called ‘bootstrapper’ and place all its content within the bootstrapper file at C:\gobright-view\bootstrapper. This folder should now look like this:4. Create a shortcut from the application file in the bootstrapper folder on C:\ and place it on the desktop.5. Place the original downloaded Zip file in C:\gobright-view\ (make sure it is still zipped) and rename it to ‘update’.Now C:\gobright-view\ should look like this:6. Close all open programs like browser, Windows Explorer, etc.7. Rightclick on the bootstrapper shortcut on your desktop and choose the option: ‘Run as administrator’.Key Information:The limit per file for digital signage is 4GB. Supported File Formats:Windows:JPG, JPEG, PNG, GIF, SVG, MP4WebOS & Android:JPG, JPEG, PNG, GIF, SVG, MP4Supported Video Codecs:H.264/AVC, MPEG-4For more information on supported file formats, please review this article:https://support.gobright.com/hc/en-us/articles/360015249459-Media-files

Initial Configuration - Setting SSIDWhen configuring your MAXHUB host device (V-series screen or W70) for use with the WB05 wireless dongle, an SSID must be configured.  By default, the SSID will populate with the device name you have entered during the initial setup.However, whilst the device name can contain punctuation, the SSID cannot.  If the SSID contains punctuation, when you pair the dongle and attempt to use it on your computer, the dongle cannot connect to the host device.How to FixFollow these steps to resolve the issueExit from the home screen of the host device (if it is a W70, you need to break out of the MTR interface using admin credentials)Go to the Windows desktop and load 'Settings' appNavigate to 'Wireless Hotspot' menuEnsure 'Wireless Hotspot' is enabledChange 'Hotspot Name to remove any punctuationExit appReboot deviceOnce device has rebooted, insert the dongle into the USB port on the device to re-pair the dongleUsing the Wireless DongleThe effective range of the wireless dongle is 4m from the centre of the screen.Performance will be impacted at extreme range,  Symptoms may includeLoss of connection between dongle and host deviceDelayed screen refreshLagging of video / audioLoss of sync between video and audioMaximum range can be impacted if the screen is recessed, the MTR is mounted behind a screen or the is no 'line of sight' between the host device and the dongle.If any of these issues occur, relocate the sharing computer and dongle closer to the host device.

In GoBright, you can already book a desk / parking space on behalf of a colleague. However, since July 2025, you can now do the same for rooms within the GoBright portal. This was previously  only available via Outlook. There is now an all-in-one solution within the GoBright portal.✔ Fully integrated within the portal✔ Free✔ Don't need to leave Teams or switch between apps (if you have the add-on)The StepsOn the main dashboard (Meet-Work-Visit), head to Settings > Users > Roles.Scroll down until you see Other booking-related permissions.By default, this setting is disabled, so enable it:Make sure you save the changes at the top of the page. If you have multiple roles, carry out the above for the relevant role(s).Using the 4 squares in the top right, head to the Admin Centre.The user(s) account(s) will need to have the above role enabled for their account. Select the user.Scoll down to Meet-Work-Visit and then Roles. On the drop-down, ensure the role(s) you updated above are selected for the relevant user(s). Now that the role(s) has been updated, we can book the room on behalf of a colleague. The example below shows that I booked a meeting room for my colleague Alex.This is then put in Alex's calendar with the above information.