Technical Resource Hub

Digital signage can now be displayed using a web browser. The Web Player is on a view-only basis, so you can't make config changes on the screen itself. To use the web player you need to open the url link within the same server tenant. For example, on your Dashboard:However, when you switch to View:It will switch to:As you can see, it has switched from UK1B to UK1S, but you never leave your GoBright portal. In this instance, if you was to use UK1B the browser will alway show an activation code (valid for 12 months). However, when switching to UK1S the digital signage kicks in - as long as you have added the device on the GoBright portal.Ascentae has tested this on the following browsers:                  Browser                        Version     Test Result     Approved?Chrome148.0.7778.179 (64-bit)👍🏻   YesEdge148.0.3967.83 (64-bit)👍🏻   YesFireFox151.0.2 (64-bit)👍🏻   YesOpera132.0.5905.11 (64-bit)👍🏻   YesSafari*111.1 or higher(Tested by GoBright)   YesBrave1.90.124 (64-bit)👍🏻   YesWe tested the above in June 2026. *1 Apple officially discontinued the Safari web browser for Windows in 2012.Please ensure you are running the latest release of your browser.Lets Get StartedLogin to your GoBright portal at https://portal.gobright.cloudSelect the 4-square grid in the top-right and select 'View'Select the 'Devices' tab and look for the top level location. In this instance, there is just one. Right-click on the location and select Add > DeviceOn this page, enter a relevant name and hit saveYou will then be directed to a new page Now we need to activate your device. The activation code is shown on screenEnter your activation code & allow around 1 minute for the activation to kick-inIf you want to read the full GoBright article, it can be found here.If you have any questions, please log a support ticket.

GoBright is always deploying updates to their Interact hardware to improve its performance for the office workspace.Interacts can be used across your estate for both desk and room booking solutions.Height Adjustable DesksHeight adjustable desks are common in the modern workplace, giving employees the option to sit / stand to work. The current supported actuators are:LinakLogicData (DM) LogicData (CB)JiecangOMTLets look at the steps to get up and running.1) The profile for your Interact needs to be enabled for height adjustability. On your GoBright portal, head to Settings > Devices and select Profiles on the left-hand menu2) If there isn't a profile already set up for Interacts, add a new one. 3) Give the profile an appropriate name and change the Type to Interact from the drop-down4) Under the Device section, select the relevant requirement from the 3 options. Once you are happy with all the information, hit save5)  Select Interacts on the left-hand menu and select the relevant Interact to update. Under the Setup Settings you will find a Desk Actuator field. Update this to the actuator the desk uses, e.g. Linak. Complete all other relevant fields on this page according to the installation requirement (e.g. fixed on a desk, fixed under a desk)You may need to manually reboot the Interact for the changes to kick-in.

Solution Overview Multi-Camera SolutionFlexible meeting spaces require flexibility solutions to maximise performance.  A front facing camera may be suitable for regular meetings, but for presentation or teacher / student interaction, additional AV equipment should be considered. There are a number of solutions on the market which offer camera switching, but these can dramatically increase the price of the solution for minimal additional performance.For many spaces, all that’s required is multiple camera, and the ability to switch between them easily.  The addition of a ReThink AV auto switching matrix allows both the in-room PC and guest laptops to access the AV and simply switch to the desired camera within the UC client (Teams/Zoom etc). For additional ease of use, the matrix can be programmed to switch sources on a keyboard shortcut or integrated into a room control system. Up to 5 USB peripherals can be configured and dual screen output is fully supported to allow maximum performance and flexibility. Optionally, wireless sharing can be integrated with the in-room PC.  We recommend AirServer or Mersive solutions, or for customers who want to use a wireless dongle, the Maxhub WB05 provides wireless sharing without the need to install software or connect to a wifi hotspot.Key Benefits- One-touch join of Microsoft Teams meetings- Easily switch between USB peripherals within your UC client, via keyboard shortcut or via control system- Up to 5 USB peripherals can be installed- Dual screen support- Bring Your Own Meeting support connects screen and peripherals.  Host the meeting on your computer.- Auto switching to your computer as soon as you plug in- Single USB-C connects your computer for video, audio, data and network*.  Plus, it charges your battery!*Wired network connection required to ReThink switch. ·        Core Components-  Dual Maxhub ND65 CMA 65” displays ·        -  Huddly C1 All-in-one camera / mic / speaker system ·        -  Additional cameras (RocWare RC821 shown) ·        -  Additional audio system (if required – Nureva - HDL310 shown) ·       -  ReThink AV MatrixRAV-MS-4x2DLHU-Tx/Rx - ReThink active USB-C cableOptional Components for wireless sharing-  Mersive POD v4- AirServer Connect 3- MAXHUB WB05 + buttonThis example includes dual screens and a MAXHUB XCore Pro MTR.A Huddly C1 is provided for front of room camera and meeting audio.When switching to presenter mode, the RocWare RC821 PTZ camera is mounted at the rear of the room to capture the presenter.A Nureva HDL310 is included to provide whole room audio in presentation mode.A wireless keyboard & mouse are installed to allow quick switching between setups. The Mersive POD 4 provides wireless sharing via the MTRA USB-C cable connects to the ReThink matrix to allow laptops to access the solution and enable BYOM or local presentation.Connection Diagram

You must have Integration configured on your portal in order to set this up.If you do not have integration, please speak to your account manager for pricing.In February 2025, GoBright expanded their integration options. Rooms can already be linked to a room resource email address in O365 - but now desks and parking can be configured in the same way too.Each desk / parking space needs to be linked to a resource email address in your O365 environment. For example:  Once the resources are configured, they need to be setup in GoBright.DesksOn the GoBright portal head to Settings > Work and select the relevant desk you need to update. You need to change 'no integration' to the relevant name of the Integration you have configured. ParkingThe same as the above applies for parking, but can be found under Settings > Park.Once Microsoft and GoBright have synced, you can book directly from Outlook.For example, you can book an office, desk and a parking space via Outlook at the same time:And this will update both your calendar and the calendar for the room(s).The update is pushed to the GoBright portal. For example:If you have Teams integration enabled, the link is automatically added to the invite for the calendar of the person booking the room and also the rooms resource itself. If you have any questions, please contact support@ascentae.com for assistance. 

This guide will help you get your digitial signage (View) installed and running on your Windows machine. 1. Download the GoBright View software from https://install.gobright.cloud/view/windows/.2. Create a folder on C:\ named 'gobright-view', and in that folder, create a folder called 'bootstrapper'. Do not use any quotes. For example:3. Find the Zipfile you've downloaded, and unzip it completely, all folders and files. Find the unzipped folder in the download called ‘bootstrapper’ and place all its content within the bootstrapper file at C:\gobright-view\bootstrapper. This folder should now look like this:4. Create a shortcut from the application file in the bootstrapper folder on C:\ and place it on the desktop.5. Place the original downloaded Zip file in C:\gobright-view\ (make sure it is still zipped) and rename it to ‘update’.Now C:\gobright-view\ should look like this:6. Close all open programs like browser, Windows Explorer, etc.7. Rightclick on the bootstrapper shortcut on your desktop and choose the option: ‘Run as administrator’.Key Information:The limit per file for digital signage is 4GB. Supported File Formats:Windows:JPG, JPEG, PNG, GIF, SVG, MP4WebOS & Android:JPG, JPEG, PNG, GIF, SVG, MP4Supported Video Codecs:H.264/AVC, MPEG-4For more information on supported file formats, please review this article:https://support.gobright.com/hc/en-us/articles/360015249459-Media-files

Supported DevicesIn order to get best performance from your Jupiter screen, it is important to use devices that are capable of supporting 21:9 resolutions.  The Jupiter screen natively supports 5120 x 2160 @ 60Hz (5K60).  Lower resolutions are supported and depending on the application can be displayed natively – with black borders – or stretched horizontally and vertically to fill the screen.  Refer to the Jupiter user manual for details.The following guidelines are based on testing by Jupiter.  They are not intended to provide a comprehensive list of supported devices.  Please check the specifications of the devices you intend to use.The Jupiter OPS module is designed to support Jupiter screens at full 5K60 resolution.PC’s with Graphical Processing Units (GPU)Older PC’s with onboard GPU’s over 3 years old will not support 5K resolution, but are likely to support a 4K variation of 21:9 aspect ratios – 3440 x 1440, 3840 x 1620, 2560 x 1080).Newer Intel models (less than 2 years old) support 4K60 and may support 5K30.Models with Nvidia GPU chipsets / software generally support software to create custom resolutions (including 5K60 21:9).Latest Intel models present no issues.Current Intel model computers with on-board GPU’s which support 5K+ monitors:i7 - 11th Generation Intel® Core™ i7 Processors, Processor Graphics, Intel Iris Xe Graphicsi5 - 11th Generation Intel® Core™ i5 Processors, Processor Graphics Intel UHD Graphics 750i3 - 12th Generation Intel® Core™ 13 Processors, Processor Graphics Intel UHD Graphics 730Separate GPU’sMost newer GPU’s cards should work.  Check the specification to ensure it supports 5KNVidea® software and hardware allows custom resolutions to be created should they not be supported by the OS.Apple® GPUsThe newer Apple M1 chip equipped machines have no issues driving 5K resolution monitorsCertain OS builds do not expose the 5120x2160 resolution, despite it being supported.  We recommend 3rd party software to set a custom resolution.Other AV Hardware (Extron, Crestron, TvOne, Brightsign etc)None of the AV hardware options we have tested currently support native 5K60 Support for MTR / Zoom Room systemsFront Row support on MTR’s is not dependent on support for 21:9 resolutions, and older generation MTR hardware will only support 16:9 resolutions.  If your MTR is older than 2 years, you may only be able to support 21:9 aspect at low resolutions (2560 x 1080).If you are attach a Jupiter screen to an existing MTR, please check the specification to ensure it will support 21:9 resolutions.Latest generation MTR systems should support 21:9.  We have tested the Lenovo ThinkSmart Core family which fully support 21:9 at 4K resolution.Zoom can support 21:9 resolutions to their latest software, but please check that your Zoom Room hardware is capable of supporting 21:9 resolutions.Supported CablesHDMI will not support 5K60.  Most systems connected via HDMI will support a maximum of 4K60.To get full 5K60 resolution, DisplayPort 1.4 or better is recommended.  Where possible, look for DP8K certification to ensure compatibility.USB Type C (Thunderbolt) is also supported for 5K60 and will also provide touch control without the need for a separate cable.  Passive Thunderbolt cables can only run for a maximum of 3m.  Optical USB-C cables can be expensive, but will allow cable runs of up to 15m.For longer cable runs, DisplayPort and separate USB-B cable for touch control is recommended.USB Device Pass ThroughThe Jupiter screen includes a USB hub, enabling you to attach USB-A peripherals and signal to pass via the screen to both the internal OPS and any attached PC (external PC connected via USB-C or USB-B).We have thoroughly tested this functionality with Lenovo ThinkSmart Core PC’s (MTR and OEM versions), Huddly cameras and Nureva audio products.