Technical Resource Hub

You must have Integration configured on your portal in order to set this up.If you do not have integration, please speak to your account manager for pricing.In February 2025, GoBright expanded their integration options. Rooms can already be linked to a room resource email address in O365 - but now desks and parking can be configured in the same way too.Each desk / parking space needs to be linked to a resource email address in your O365 environment. For example:  Once the resources are configured, they need to be setup in GoBright.DesksOn the GoBright portal head to Settings > Work and select the relevant desk you need to update. You need to change 'no integration' to the relevant name of the Integration you have configured. ParkingThe same as the above applies for parking, but can be found under Settings > Park.Once Microsoft and GoBright have synced, you can book directly from Outlook.For example, you can book an office, desk and a parking space via Outlook at the same time:And this will update both your calendar and the calendar for the room(s).The update is pushed to the GoBright portal. For example:If you have Teams integration enabled, the link is automatically added to the invite for the calendar of the person booking the room and also the rooms resource itself. If you have any questions, please contact support@ascentae.com for assistance. 

In GoBright, you can already book a desk / parking space on behalf of a colleague. However, since July 2025, you can now do the same for rooms within the GoBright portal. This was previously  only available via Outlook. There is now an all-in-one solution within the GoBright portal.✔ Fully integrated within the portal✔ Free✔ Don't need to leave Teams or switch between apps (if you have the add-on)The StepsOn the main dashboard (Meet-Work-Visit), head to Settings > Users > Roles.Scroll down until you see Other booking-related permissions.By default, this setting is disabled, so enable it:Make sure you save the changes at the top of the page. If you have multiple roles, carry out the above for the relevant role(s).Using the 4 squares in the top right, head to the Admin Centre.The user(s) account(s) will need to have the above role enabled for their account. Select the user.Scoll down to Meet-Work-Visit and then Roles. On the drop-down, ensure the role(s) you updated above are selected for the relevant user(s). Now that the role(s) has been updated, we can book the room on behalf of a colleague. The example below shows that I booked a meeting room for my colleague Alex.This is then put in Alex's calendar with the above information. 

Enabling Map Viewer Hardware For Map Routing - On Site Installation Instructions1. Background In Q4 of 2025, GoBright launched a new routing feature for their mapping solution. This is for live directions to resources (rooms, desks, parking. lockers and spaces) on map viewers.2. TestingThe tech team at Ascentae have worked alongside the GoBright team and tested this extensively, and we're impressed with the functionality. This is a great addition to the GoBright platform.3. CommissioningIf you have purchased a commissioning package with us, we'll configure the portal remotely. However, there are some steps that on-site engineers will need to perform which cannot be carried out remotely. Please see sections 4 & 5.4. Important Info & Key PointsOnly V2 of the Map Viewer supports this functionality. If you're running V1, you'll need to switch.The Map Viewer must support WebView (enabled in developer mode).We'll guide you through this in the next section.5. Enabling WebView & V2This is a simple procedure and needs to be carried out in the Android settings on the device. Let's walk you through the steps.A) Close the GoBright application — instructions are here.B) Scroll down to the Application section and keep tapping Current Version until it says 'you're now a developer'.C) On the same page, look for Developer Tools and select Browser. Change the browser to WebView. If it's stuck on loading, don't worry. Press settings and reboot the panel from the options menu. Now that we've updated to WebView, let's flick the switch to the V2 of the map viewer.Switching to V2A) Log in to your GoBright portal here.B) Head to Settings > Devices > Profiles. Look for the Map Viewer profile — this is clear as it will show as a Map Viewer Display in the Type column. Select this profileC) Scroll down to the Map Viewer section and make sure the theme is set to Version 2. If the device is stuck on loading again after saving the changes, please reboot the unit.The Mobile AppAs of the 19th of January 2026, GoBright added their map routing solution on both Apple and Android devices that have their app installed.The GoBright app is available for free on both platforms. Just check out the relevant store for your device.A live working example:

When commissioning Interacts on site, these can only be commissioned via the GoBright App. Here's your initial quick checklist:✅ An Interact ✅ An admin account for the GoBright Portal ✅ A smartphone with the latest GoBright mobile app, logged in as an admin✅ An Interact profile (this is done the on portal)✅ If the devices sit behind a firewall, please ensure MQTT over TLS has been correctly configured.Please note: When using Wi-Fi:✅ 2.4 Ghz (supported)❌️ 5 Ghz (not supported)Now that all of the above are in place, please follow steps 1 to 3 on this article.Related Article:Hard-reset a GoBright Interact The full firewall rules can be found here.

Huddly L1 – integration with Inogeni Cam230 We have identified an issue with integrating multiple Huddly L1 cameras with the Inogeni Cam230 camera switcher. SymptomsTypically, the Inogeni Cam230 keeps a USB signal active with all attached USB cameras.  However, the Huddly L1 camera uses 50% additional USB bandwidth.  The upshot is that when 2 Huddly L1 cameras are attached, the Inogeni Cam230 runs out of USB bandwidth and there is no USB signal to the non-active camera.Users may experience issues when switch sources between active / non-active cameras which include frozen image and very long delays between switches.ResolutionThis issue was identified and fixed in April 2024.  Simply update your Cam230 to latest firmware.Known limitationsThere is still a slight delay in the transition between active and non-active cameras, however, this is now below 1 second.How to Update The Firmware on the Inogeni CAM230Visit https://inogeni.com/product/cam230/?tpl=support#scroll_to to get the latest firmware.Extract the zip file.Access the web portal of the CAM230 (default address 169.254.10.10 / default user : admin / default password : admin)Go to System tab, scroll to Update section at bottom of page.Press 'Choose File' and select the .wic file that you extracted.Click 'Update CAM230'.  Once update is complete, the CAM230 will reboot and web portal will refresh.

Not sure which kit fits your space? We've put together a hardware comparison table below.Here’s the tech specs at a glance for the MAXHUB MTR family. U50 + XC-Kit Pro Bundle V50 V70 W70 XBoard MTR Platform Win11 IOT MDEP (Android 13) MDEP (Android 13) Win11 IOT Win11 IOT Space Small To Medium Small To Medium Medium To Large Medium To Large Small To Large Cam Specs 2 Lens 2 Lens 4 Lens 4 Lens 3 Lens 100 MP Total 100 MP Total 200 MP Total 200 MP Total 150 MP Total Mic Specs 12-Array 12-Array 16-Array 16-Array 16-Array Wire Ingest USB-C (console) USB-C (Console) USB-C (Console) USB-C (Console) HDMI In (Compute) HDMI (compute) HDMI In (Bar) HDMI In (Bar) HDMI In (Bar) USB-C (Console) Wire Ingest @4K (local Only) HDMI On Compute USB-C (Console) USB-C (Console) HDMI On Bar HDMI On Board HDMI In (Bar) HDMI In (Bar) Wireless Sharing (dongle) Yes Yes Yes Yes Yes Wireless Sharing (MAXHUB Share App) Yes No No BETA Yes Sharing Touchback No No No No Coming In Q2 2026 MiraCast No Yes Yes ETA: Q2 2026 Yes Airplay Yes Yes Yes Yes Yes Audio Fence Yes Yes Yes Yes Yes Video Fence Yes Yes Yes Yes Yes Speaker Tracking Yes Yes Yes Yes Yes Auto Framing Smart Gathering (portraits With Room View) Yes Yes Yes Yes No Intelligent Focus (up To 8 Portraits) Yes Yes Yes Yes Yes Multi-Speakers Tracking No No No No Yes AI Facial Enhancement 26H1 26H1 26H1 26H1 No AI EQ Adaptation No No No No Yes Wire BYOD No Yes (USB-C) Yes (USB-C) Yes (USB-C) Yes Via HDMI + USB-B (require Align Ver. 8.6 Or Above) USB-C Power Delivery No 65w (via PSU) 65w (via PSU) No No Wireless BYOD (Dongle) No Yes Yes Yes Yes (require Team Ver. 5.4 Or Above) Wireless BYOD (MAXHUB Share App) No ETA: Q2 2026 ETA: Q2 2026 ETA: Q2 2026 Yes (require Team Ver. 5.4 Or Above) Supported Expansion Mic Apr, 2026 (OTA) June, 2026 (OTA) June, 2026 (OTA) Apr, 2026 (OTA) BM45 Supported Console Main: TCP30T AP30 AP30 TCP31T TCP33T (require Team Ver 5.4 Or Above) Ext: TCP35T LAN Pairing (between Console And Compute Unit) No Yes (BYOD) Yes (BYOD) No No Max. Distance Between Console And Compute In Cat5e 40m 40m (direct Connection) 40m (direct Connection) 40m MAXHUB Pivot Mgmt. Portal Yes Yes Yes Yes Yes Edge Browser No No No No Yes (Pro License) AI Facilitator Yes (Pro License) No No Yes (Pro License) Yes (Pro License) table { font-family: Arial, Helvetica, sans-serif; border-collapse: collapse; width: 100%; } td, th { border: 1px solid #ddd; padding: 8px; } tr:nth-child(even){background-color: #f2f2f2;} tr:hover {background-color: #ddd;} th { padding-top: 12px; padding-bottom: 12px; text-align: left; background-color: #04AA6D; color: white; }