Ascentae
Your current date and time:

Ascentae Technical Resource Hub

Have A Question?

Ctrl+Alt+Defeat The Chaos

gobright iadea biamp lenovo nuiteq ptzoptics Rocware Mersive maxhub logo rethink jupiter utelogy audiebant ProDVX Nureva gobright iadea biamp lenovo nuiteq ptzoptics Rocware Mersive maxhub logo rethink jupiter utelogy audiebant ProDVX Nureva
Sort:

Found 13 results

Installation 5 months ago

GoBright Map Routing

Enabling Map Viewer Hardware For Map Routing - On Site Installation Instructions1. Background In Q4 of 2025, GoBright launched a new routing feature for their mapping solution. This is for live directions to resources (rooms, desks, parking. lockers and spaces) on map viewers.2. TestingThe tech team at Ascentae have worked alongside the GoBright team and tested this extensively, and we're impressed with the functionality. This is a great addition to the GoBright platform.3. CommissioningIf you have purchased a commissioning package with us, we'll configure the portal remotely. However, there are some steps that on-site engineers will need to perform which cannot be carried out remotely. Please see sections 4 & 5.4. Important Info & Key PointsOnly V2 of the Map Viewer supports this functionality. If you're running V1, you'll need to switch.The Map Viewer must support WebView (enabled in developer mode).We'll guide you through this in the next section.5. Enabling WebView & V2This is a simple procedure and needs to be carried out in the Android settings on the device. Let's walk you through the steps.A) Close the GoBright application — instructions are here.B) Scroll down to the Application section and keep tapping Current Version until it says 'you're now a developer'.C) On the same page, look for Developer Tools and select Browser. Change the browser to WebView. If it's stuck on loading, don't worry. Press settings and reboot the panel from the options menu. Now that we've updated to WebView, let's flick the switch to the V2 of the map viewer.Switching to V2A) Log in to your GoBright portal here.B) Head to Settings > Devices > Profiles. Look for the Map Viewer profile — this is clear as it will show as a Map Viewer Display in the Type column. Select this profileC) Scroll down to the Map Viewer section and make sure the theme is set to Version 2. If the device is stuck on loading again after saving the changes, please reboot the unit.The Mobile AppAs of the 19th of January 2026, GoBright added their map routing solution on both Apple and Android devices that have their app installed.The GoBright app is available for free on both platforms. Just check out the relevant store for your device.A live working example:
12 hits
Lee Russell (@lee) February 13, 2026
Installation 5 months ago

GoBright Interacts - On Site Network Commissioning Issues

When commissioning Interacts on site, these can only be commissioned via the GoBright App. Here's your initial quick checklist:✅ An Interact ✅ An admin account for the GoBright Portal ✅ A smartphone with the latest GoBright mobile app, logged in as an admin✅ An Interact profile (this is done the on portal)✅ If the devices sit behind a firewall, please ensure MQTT over TLS has been correctly configured.Please note: When using Wi-Fi:✅ 2.4 Ghz (supported)❌️ 5 Ghz (not supported)Now that all of the above are in place, please follow steps 1 to 3 on this article.Related Article:Hard-reset a GoBright Interact The full firewall rules can be found here.
12 hits
Lee Russell (@lee) February 13, 2026
Installation 5 months ago

Huddly L1 - Integration Issue With Inogeni Cam230

Huddly L1 – integration with Inogeni Cam230 We have identified an issue with integrating multiple Huddly L1 cameras with the Inogeni Cam230 camera switcher. SymptomsTypically, the Inogeni Cam230 keeps a USB signal active with all attached USB cameras.  However, the Huddly L1 camera uses 50% additional USB bandwidth.  The upshot is that when 2 Huddly L1 cameras are attached, the Inogeni Cam230 runs out of USB bandwidth and there is no USB signal to the non-active camera.Users may experience issues when switch sources between active / non-active cameras which include frozen image and very long delays between switches.ResolutionThis issue was identified and fixed in April 2024.  Simply update your Cam230 to latest firmware.Known limitationsThere is still a slight delay in the transition between active and non-active cameras, however, this is now below 1 second.How to Update The Firmware on the Inogeni CAM230Visit https://inogeni.com/product/cam230/?tpl=support#scroll_to to get the latest firmware.Extract the zip file.Access the web portal of the CAM230 (default address 169.254.10.10 / default user : admin / default password : admin)Go to System tab, scroll to Update section at bottom of page.Press 'Choose File' and select the .wic file that you extracted.Click 'Update CAM230'.  Once update is complete, the CAM230 will reboot and web portal will refresh.
12 hits
Lee Russell (@lee) February 8, 2026
Installation 3 months ago

MAXHUB MTR Functionality Table

Not sure which kit fits your space? We've put together a hardware comparison table below.Here’s the tech specs at a glance for the MAXHUB MTR family. U50 + XC-Kit Pro Bundle V50 V70 W70 XBoard MTR Platform Win11 IOT MDEP (Android 13) MDEP (Android 13) Win11 IOT Win11 IOT Space Small To Medium Small To Medium Medium To Large Medium To Large Small To Large Cam Specs 2 Lens 2 Lens 4 Lens 4 Lens 3 Lens 100 MP Total 100 MP Total 200 MP Total 200 MP Total 150 MP Total Mic Specs 12-Array 12-Array 16-Array 16-Array 16-Array Wire Ingest USB-C (console) USB-C (Console) USB-C (Console) USB-C (Console) HDMI In (Compute) HDMI (compute) HDMI In (Bar) HDMI In (Bar) HDMI In (Bar) USB-C (Console) Wire Ingest @4K (local Only) HDMI On Compute USB-C (Console) USB-C (Console) HDMI On Bar HDMI On Board HDMI In (Bar) HDMI In (Bar) Wireless Sharing (dongle) Yes Yes Yes Yes Yes Wireless Sharing (MAXHUB Share App) Yes No No BETA Yes Sharing Touchback No No No No Coming In Q2 2026 MiraCast No Yes Yes ETA: Q2 2026 Yes Airplay Yes Yes Yes Yes Yes Audio Fence Yes Yes Yes Yes Yes Video Fence Yes Yes Yes Yes Yes Speaker Tracking Yes Yes Yes Yes Yes Auto Framing Smart Gathering (portraits With Room View) Yes Yes Yes Yes No Intelligent Focus (up To 8 Portraits) Yes Yes Yes Yes Yes Multi-Speakers Tracking No No No No Yes AI Facial Enhancement 26H1 26H1 26H1 26H1 No AI EQ Adaptation No No No No Yes Wire BYOD No Yes (USB-C) Yes (USB-C) Yes (USB-C) Yes Via HDMI + USB-B (require Align Ver. 8.6 Or Above) USB-C Power Delivery No 65w (via PSU) 65w (via PSU) No No Wireless BYOD (Dongle) No Yes Yes Yes Yes (require Team Ver. 5.4 Or Above) Wireless BYOD (MAXHUB Share App) No ETA: Q2 2026 ETA: Q2 2026 ETA: Q2 2026 Yes (require Team Ver. 5.4 Or Above) Supported Expansion Mic Apr, 2026 (OTA) June, 2026 (OTA) June, 2026 (OTA) Apr, 2026 (OTA) BM45 Supported Console Main: TCP30T AP30 AP30 TCP31T TCP33T (require Team Ver 5.4 Or Above) Ext: TCP35T LAN Pairing (between Console And Compute Unit) No Yes (BYOD) Yes (BYOD) No No Max. Distance Between Console And Compute In Cat5e 40m 40m (direct Connection) 40m (direct Connection) 40m MAXHUB Pivot Mgmt. Portal Yes Yes Yes Yes Yes Edge Browser No No No No Yes (Pro License) AI Facilitator Yes (Pro License) No No Yes (Pro License) Yes (Pro License) table { font-family: Arial, Helvetica, sans-serif; border-collapse: collapse; width: 100%; } td, th { border: 1px solid #ddd; padding: 8px; } tr:nth-child(even){background-color: #f2f2f2;} tr:hover {background-color: #ddd;} th { padding-top: 12px; padding-bottom: 12px; text-align: left; background-color: #04AA6D; color: white; }
6 hits
Lee Russell (@lee) April 4, 2026
Installation 4 months ago

Actuators - GoBright Interacts

GoBright is always deploying updates to their Interact hardware to improve its performance for the office workspace.Interacts can be used across your estate for both desk and room booking solutions.Height Adjustable DesksHeight adjustable desks are common in the modern workplace, giving employees the option to sit / stand to work. The current supported actuators are:LinakLogicData (DM) LogicData (CB)JiecangOMTLets look at the steps to get up and running.1) The profile for your Interact needs to be enabled for height adjustability. On your GoBright portal, head to Settings > Devices and select Profiles on the left-hand menu2) If there isn't a profile already set up for Interacts, add a new one. 3) Give the profile an appropriate name and change the Type to Interact from the drop-down4) Under the Device section, select the relevant requirement from the 3 options. Once you are happy with all the information, hit save5)  Select Interacts on the left-hand menu and select the relevant Interact to update. Under the Setup Settings you will find a Desk Actuator field. Update this to the actuator the desk uses, e.g. Linak. Complete all other relevant fields on this page according to the installation requirement (e.g. fixed on a desk, fixed under a desk)You may need to manually reboot the Interact for the changes to kick-in.
6 hits
Lee Russell (@lee) March 17, 2026
Updates 5 months ago

GoBright Hygienic Mode Update

GoBright updated their hygienic mode feature.This was first introduced during COVID-19, and, if enabled, it requires a desk to be cleaned after every use. The Connect & Glow would turn purple until a card was swiped or if the desk was updated in the portal.However, it is now possible to highlight the desk as required to be cleaned at the end of every day instead of after every check-in. This is configured in the profile attached to the desk.Head to Settings > Work > Profiles and select the profile linked to the desk(s) you wish to enable this for.You can configure your profile from here, depending on your preferences. Here is an example of setting the desk as required to be cleaned at 5pm every day:Please note: If this feature is enabled, the Connect will not turn off outside of office hours until it has been marked as clean.This feature is also supported for the Interact.
6 hits
Lee Russell (@lee) February 8, 2026
Can't find it here? Click here to give our extended vendor search a shot for a deeper dive