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Pre-Sales
2 weeks ago
Nureva HDL - Room Readiness Checklist
HDL OverviewThe Nureva HDL series is the ideal solution for most medium
and large meeting rooms. Installation is
quick and easy, and the built-in software automatically calibrates to the room
and continuously adjusts to ensure great audio quality.To get the best out of your HDL solution, check these simple
steps to ensure the room is ready.The HDL consists of 2 elements.The Connect Module 2 which can be positioned
anywhere, but typically will be close to the PC in the roomThe sound bar(s) which need to be carefully
positioned to provide optimal performance.The sound bar is 5' (1524mm) long with 16 downward facing microphones and dual speakers.Room SizeIt is not recommended to use HDL systems in spaces larger
than the maximum size. Doing so will
reduce microphone performance and audio output levels will be reduced at the
extremes of the space and people may struggle to hear.HDL310 – Maximum recommended room size 9.1m x 9.1mHDL410 – Maximum recommended room size 10.7m x 16.8mSound Bar PositioningIncorrect positioning of the sound bar will cause poor
performance. We recommend reading the
Nureva guide before purchasing the system.https://support.nureva.com/docs/microphone-clearance-requirements-and-recommendations
Here are the key points to checkHeight.
The bar should be positioned between 2.16 and 3.05m from floor level to
ensure the microphones are focussed at sitting and standing height. Too low reduces audio clarity when people are
standing. Too high reduces audio clarity
when people are seated.Wall position.
The bar should be at least 1m from a corner to prevent echo.Sources of noiseThe sound bar should not be installed within 1m of a noise source (e.g. HVAC unit). If the HVAC is blowing directly onto the sound bar, allow at least 1.5m clearance.Sound bar clearance. The HDL sound bar has downward facing
microphones to detect both direct audio pickup AND audio reflected from the
wall behind. It therefore imperative
that the bar is positioned flush on the wall with no obstructions immediately
underneath.If the sound bar is to be mounted above a screen (or other obstruction),
measure the depth of the screen from the wall (Y).
To calculate the height of the bottom of the sound bar (X), multiply this by
1.5.X = Y x 1.5 So if a screens sits 10cm from the
wall, the bottom of the HDL sound bar should be 15cm from the top of the
screen. If the unit is mounted above an alcove (or window), there must be at least 15cm
of clear wall underneath the sound bar. Wall construction. The HDL works best when placed on a hard,
flat surface. Avoid glass as it is
overly reflective. Acoustic panelling. The HDL sound bar must never be mounted directly
onto an acoustic panel. Audio will be
absorbed by the panel and mic pickup will be poor. Either remove a section of acoustic panel to
seat the sound bar – with sufficient clear wall underneath, or install a
backboard on top of the acoustic panel
Room AcousticsPrior to installation, we recommend that you test acoustic
levels in the room. Nureva have included
tools for this in their iPhone App (available from App Store).
By testing background noise and reverberation in the room, you can
determine suitability of the HDL for your space.Background noise. Normal human speech is approx. 60 – 65dBA. The HDL priorities human voice, partly by
distinguishing the different dB levels.
Therefore, recommended background noise should be 40-45dBA for optimal
performance.Reverberation (echo). The HDL includes sophisticated algorithms to
eliminate echo. However, if the room is
too reverberant, the algorithms will not be able to compensate.Take a reverberation reading to determine whether echo is too high. If Reverberation Time (RT60) levels are
higher than 0.5 seconds, then acoustic treatment in the room should be
considered before installing a HDL systemCable RunsThe Connect Module 2 and sound bar are connected via a Cat6
Power over Ethernet cable, so connection is easy. However, make sure you have the ability to
run the cable to the sound bar installation spot.The CM2 can be mounted anywhere in the room, typically
behind the screen or in a rack, allowing for simple cabling to the rest of the
AV equipment.We strongly recommend using the cables included in the box and connecting the CM2 directly to the in room computer and not using a USB hub as this can introduce latency.OverheatingThe Connect Module 2 requires good ventilation to prevent
overheating. If it is mounted behind the
screen, ensure it is at the edge to provide air flow. Do not mount it so it is receiving heat
output from other devices. If there are issues with any of
the items on this list, please contact Ascentae support and we will endeavour
to find a solution that works for you and your customer. By doing this prior to installation we can
ensure that both you and your customer get the best possible solution and
minimal downtime and inconvenience.
If in doubt, Ask Ascentae
We are here to help. If you have any questions or concerns about a
solution, please contact the support team
- support@ascentae.com.
95 hits
Nick Palmer (@nick)
May 20, 2026
Installation
3 months ago
Removing The GoBright App - IAdea Panels
If your IAdea panel has the GoBright app pre-loaded but you no longer need to use it, you can either disable it in the application menu or completely remove the app.Please note: USB drives must be formatted as FAT32. NTFS is not supported.Please select the best option for you below:
Option 1 - Disabling the GoBright App
1) When the IAdea panel starts to load, you will see a circle with a pause icon in the middle. Press this button and enter 010101 as the code2) On the Basic Settings page, swipe down 2 / 3 times from the top of the screen to bring up the menu and press the settings cog in the bottom-right corner of the menu3) Now you're in the Android interface, select Apps & Notifications and See All Apps4) Select GoBright - Device5) Force stop the app and acknowledge the pop-up6) Select Disable and confirm the pop-up again. Follow any further prompts after thisNow this page will change to show an option to enable GoBright again.Press the back arrow in the top-left corner a few times to return to the Android settings page. Now press the triangle in the bottom menu to return to the IAdea black settings screen.Plug in your relevant USB drive with the new .apk file you wish to install pre-loaded onto it. Swipe down a few times from the top of the screen and select the name of the USB drive and run the installer.
Option 2 - Force Removing the GoBright App
You may wish to completely remove the GoBright app from the panel. First of all, please take note of all of the following information:Model number (e.g. WRP1000-H)S/N of the unitOperating system (e.g Android 12)Firmware versionMAC address - this bit is important - we are unable to help without thisNOTE: Do not send photos of your S/N(s) or MAC(s) - please type them in the body of your email to Ascentae Support. It's your responsibility to provide the complete MAC address(es) as we cannot process photos.All of the above can be found by rebooting the unit and pressing the the pause icon to stop the device booting into GoBright and launching the IAdea back-end. Please enter 010101 as the code.Work your way through the tabs on the menu on the left. For example, you can find the serial number and model number under the Information tab.The Next StepsEnable remote monitoring. Now that you've carried out the above steps and made a note of the information in points 1-5 above, complete the following. Once remote monitoring has been enabled, IAdea will connect your device to their IAdeaCare servers.In the IAdea backend (see above) head to System > Remote MonitoringToggle on this optionWait for the 'initializing' message to appear and then 'waiting for connection'. Hang tight, it's processing any updatesYou will then be presented with 'pairing...' along with a pairing code shortly after. This will be 6 digits.Make a note of this pairing code and leave the panel on this page and switched on.Provide all information to Ascentae and the tech team will liase with the techs at IAdea.The full cycle after IAdea push the update through can take around 10-15 minutes to complete and may reboot several times throughout the process.After this process is complete, you have a blank panel as if it had just left the factory.NOTE: Once the device has been reset by IAdea it cannot be rolled back - you will permanently lose all configuration settingsIf you're using Wi-Fi, you will need to reconfigure your network connection settings under the Network tab on the Android Interface after the process is complete. To get to this interface, swipe down twice from the top of the screen on the black IAdea page and press the settings cog (bottom-right).You can now install any app you wish to use on your IAdea panel and the GoBright app no longer exists.IAdeaCareIAdeaCare is comprehensive device management for all deployed IAdea devices, including essential tools for deployment, management, ongoing maintenance, and troubleshooting. IAdeaCare consolidates operational data from all your devices into a single intuitive interface for in-depth analysis or quick at-a-glance viewing.Please speak to your Ascentae Account Manager for pricing.
93 hits
Lee Russell (@lee)
February 19, 2026
Pre-Sales
3 months ago
21:9 vs 16:9 aspect ratios - considerations before you buy
Is History Repeating Itself?
A meditation on 21:9 vs 16:9 Aspect RatioNote: This
article contains cultural references. If
you were born before 1990, ask your dad.Commercial
displays are going through a bit of a revolution – at least, that’s what some
manufacturers would have us believe.
Thanks to advances in production technology, we now have access to
ultra-wide 21:9 screens that provide a significantly broader canvasAnd yes,
they look impressive. With around 33%
more display area than a standard 16:9 screen of equivalent height, they offer
additional space for digital signage, video meetings and collaborative
workspaces.But let’s
not get carried away – bigger isn’t always better. Sometimes, it’s just…wider.A brief history of Aspect RatiosTo
understand the pros and cons of 21:9, let’s take a nostalgic trip back to 1998.The era of
crop tops, tiny handbags and boy bands. Robbie
went solo; 5ive, Aqua & Fat Les stormed the charts. At the cinema we cried at Saving Private
Ryan, held our breath in Armageddon and were confused by The Avengers (the one
with Eddie Izzard and some bees, not the other one). England didn’t win the
World Cup. Again.It was the
year of the £2 coin, the Ford Focus, DVD’s and the start of digital
television. An visual revolution was
starting.Back then,
TVs (and commercial screens), were based on CRT technology so were big, bulky
and immovable. They were also 4:3 aspect
ratio. Want to know the spec of the
screen? Check out those horizontal
lines. How about that interlacing?
TV was
broadcast in 4:3, and most movies were released on VHS in the same aspect
ratio.Then came the
game changer: flat screens. First
plasma, then LCD. These were larger,
slimmer and – crucially – widescreen. We
stopped obsessing over lines and instead became familiar with new buzzwords – 720P
HD, 1080i, and Full HD.But the
content didn’t keep up. That fancy new
widescreen? It showed black bars on the
sides unless you were watching something special. Even today, catch and old episode of Top Of
The Pops to relive that nostalgic glory (and terrible haircuts).With the
launch of digital TV, some content began appearing in widescreen. At last, we could use the missing third of
the screen. DVDs followed suit, with
options for aspect ratio settings to match your screen. Now you could stretch your content to fill
the display, but you would have squashed heads and pixellated everything. Anamorphic fill? No thanks.Then came
Blue-ray in 2006. Finally, content
matched our screens. Native 16:9 was here,
and HD channels began broadcasting in earnest – only 8 years after flat screens
had hit the market.Why the
delay? Well, when TV cameras cost
£25,000 apiece – and up to 20 of them could be used on a single show –
broadcasters were reluctant to reinvest.
Especially when no one was sure of HD wasn’t just another fad. Remember 3DTV? No? My
point exactly.Fast forward to Today : Welcome 21:9Unlike
the shift from 4:3 to 16:9, which was driven by the consumer market, the
current wave of 21:9 displays is primarily a business-led evolution. These ultra-wide screens are designed to
offer more information on signage and provide richer experiences in meeting.They’re
especially good for touch applications.
Wider screens mean that more people can interact together – and
crucially, no one needs a stepladder to reach the top.However,
we nor find ourselves in a familiar place: a transitional period. We’re stuck between current 16:9 HD resolutions
and new 5K resolutions in 21:9 aspect ratio.As
always, early adopters face challenges.
The infrastructure to support native 5K content simply doesn’t exist
yet. It’s Betamax, LaserDisc and HD-DVD
all over again.If
your application already supports 5K (or at least a lower resolution 21:9 ratio),
then great. You’re ahead of the
curve. But if not, your fancy new
display may be stuck with the same black bars we saw in the early 2000’s, or
you can use built-in image stretching.
And while this tech has come a long way, it still can’t prevent everyone
on a Teams call looking like Danny DeVito.Let’s
be honest – no one wants their meeting persona to look like something from a
hall of mirrors. So once again, you’re
left with a dilemma : underutilise the screen or settle for distorted content.When (and when not) to position 21:9 screens Here’s
the deal: if your application can run on a PC where you can force a 21:9
resolution, go for it. Ultra-wide
screens are fantastic in that case.If
not? You may be better served sticking
to 16:9.For
example, a Windows based Microsoft Teams Room (MTR system works well with
ultra-wide displays. Whilst they may not
support full 5K, you choose resolutions like 3440x1440 or 3840x1660 to preserve
21:9 and fill the screen. Plus, you get
the full benefit of Front Row, which much better use of the available space
than the default view.However,
Android based MTR’s do you offer that flexibility. Either stick to a 16:9
screen or proceed with caution.If
you’re running an application on an OPS module, that’s fine too – as long as
your screen accepts OPS or has the correct module. Always double check compatibility before you
buy.Planning
a Bring Your Own Meeting (BYOM) setup?
Be wary. Most laptops run 16:9 native
resolutions. If you mirror the display
onto a 21:9 screen, you’ll get black bars.
If you extend the desktop, some laptops may support 21:9 – but this
depends on the machine.Running
multiple ultra-wide displays for collaborative work? You’ll need a high-spec PC with dedicated graphics
card capable of powering multiple 5K screens.
This is not the time to skimp.
Cabling & infrastructure: not all cables are created equalMost
screens and computers today support HDMI 2.0, but this does not handle 5K
resolution. You can, however, use HDMI
to run 21:9 format at lower resolutions (3440x1440 or 3840x1660), if the
computer supports it.HDMI2.1
and 2.2 are newer and support full 5K resolution, but they are rare in
commercial screens, computers or AV infrastructure.DisplayPort
will support 5K at 21:9 ratio. , but it’s generally found on higher end
desktops, not laptops – unless you add an extra graphics card.USB-C
can support 5K too, but here’s the catch: USB-C is just the shape of the
port. The cable inside could do anything
– from charging your phone to transmitting high-speed video and data. A full-featured Thunderbolt cable is what you
need. And there’s a second issue:
passive Thunderbolt cables max out at 3 meters before the signal degrades. Active cables can run up to 15 meters, but
they’re expensive. And because they are
optical, they are also fragile.If
you’re using switchers or extenders (like ReThink, LightWare, WyreStorm etc),
don’t expect 5K support just yet. Most
of these max out at 4K, and any higher resolution will be scaled back.But
there is good news. Higher spec versions
of these products are on their way. Just
like the migration from 4:3 to 16:9, there is lag between screen technology and
the back end infrastructure. Hopefully,
this time it won’t take 8 years.In summary - your cut out and keep guide for customers- Advances in screen technology tend to happen before
advances in content for the screens- 21:9 ultrawide screens are still new to the market- The majority of content and meeting room
infrastructure is suited for 16:9 resolutions- 21:9 ratio screens need a dedicated computer to
support ultra-wide resolutions- 21:9 ratio screens are best suited to applications such
as Front Row on Windows MTR or collaborative planning- 16:9 ratio screens are best suited to Bring Your Own
Meeting (BYOM) environments where content is routed via a sharing device or video
infrastructure.- Windows and MacOS both support 21:9 resolutions if
directly connected – Android does not.- Switchers, matrices and other infrastructure currently
do not support ultra-wide resolutions- Wireless sharing devices currently do not support
ultra-wide resolutions- Most laptops will only support ultra-wide resolutions
on an extended desktop (screen 2). - If
you mirror your primary laptop screen it will be 16:9.- Most screens have an HDMI2.0 input which will support
21:9 ratio at lower resolutions (3440x1440 or 3840x1660). To support 21:9, 5K resolution DisplayPort or
USB-C Thunderbolt cables should be used.
Passive Thunderbolt has a limited cable length. Active Thunderbolt is required to run longer
distances.- If you provide 16:9 resolutions to a 21:9 screen you
can either:Display the native image, which will show black bars
on either side of the screen OR,Set the screen to stretch the image, which degrades
image qualityIt
is important that you understand your requirements before
recommending a 21:9 screen and they understand why they may not be able to get
a full, native full screen image on an ultra-wide screenStill unsure?
Speak to Nick in the Ascentae support
team. He still remembers Betamax.
93 hits
Nick Palmer (@nick)
February 9, 2026
Installation
3 months ago
Nureva HDL410 – Best Practice for Camera Integration Direct Integration
Nureva HDL410 – Best Practice for Camera IntegrationDirect Integration Before installing a camera steering and switching solution to integrate with your Nureva audio solution, we recommend you refer to the below information and important links.You can find comprehensive instructions on installing and configuring a Nureva / camera solution on the Nureva Support site.This article gives guidance you may not find online, plus some Top Tips that we have picked up.Understand the customer requirementsNureva can support both camera steering (tracking/switching presets), and camera switching (changing to different cameras).It is important to have a view of the customers room, and understand which areas of the room need to be covered by a camera. From this, you can determine the number of cameras required and the fields of view.If you have any queries about this, please contact Ascentae for advice. We can even offer a full pre-installation consultancy service to help with this.Understand the limitations of the technology – HDL300 / HDL310 When integrating with a HDL300 or HDL310, you have a single sound bar – and so only one point of reference. The information passed to the camera controller is based on the central point of the sound bar. This makes it an ideal solution for azimuth presets, with a single camera mounted in line with the centre of the sound bar.Typically, up to 8 presets can be configured, each covering 22.5° of the room.The same is true if you have the legacy Dual HDL300 system. The reference point for camera tracking will be the centre point of the primary sound bar (plugged into port 1 on the Connect Module). The 2nd sound bar is not used for camera tracking).If using more than one camera, the best position for the cameras is either side of the sound bar, each covering half the room and using 4 presets.Understand the limitations of the technology – HDL300 / HDL310The HDL410 has 2 sound bars and when correctly positioned in the room, they can deliver accurate X,Y coordinate information to the camera controller. Depending on the sophistication of the camera controller, it can interpret those coordinates in different ways. Select appropriate camera and steer to coordinate location Select appropriate camera and steer using presets Select appropriate camera and switch to pre-defined zoneNote: Not all camera controllers support all these modes. Refer the camera vendor documentation for details.Camera zoning is covered in detail in a separate knowledge base article.Choosing the correct cameraNureva have created a suite of API calls which different camera providers have utilized to integrate with the Nureva devices. Currently these are Aver and Lumens, plus drivers and sound tracking modules by Crestron and Extron.Typically, each camera vendor has created a software camera controller (in some instances it may be a hardware device). Nureva confirm compatibility with the camera controller. However, not all cameras from a specific vendor will be supported on the controller software. It is the responsibility of the integrator to confirm compatibility of cameras and camera control solution.Make sure you check the focus length / zoom capabilities of the proposed camera. If you are installing in a large room, the camera should be able to zoom and focus clearly on the furthest participant.Currently supported camera drivers are as follows.Note that camera switching is not supported by PTZApp 2 (single camera only)Note that camera switching is not supported by CamConnect Lite (single camera only)Cameras that support preset recall and have a Crestron module can support sound location data.Cameras that support preset recall and have an Extron driver can support sound location data.Positioning of the Nureva Sound BarsFor the HL300 / HDL310 remember that the camera reference point is the centre of the sound bar.The ideal position for the sound bar is above the screen – allowing sufficient clearance for the audio to be reflected off the wall into the microphones.It is important that there is no obstruction underneath the sound bar as this will degrade audio quality and cause inaccurate sound location data.To ensure best audio performance, measure how far your screen sits from the wall, and mount the sound bar so the bottom is 1.5 x this distance.E.g. if you screen sits 10cm proud of the wall, the bottom of the sound bar should be 15cm from the top of the screen.Refer to the Microphone clearance requirements guide for more detailshttps://support.nureva.com/docs/installation-hdl300-microphone-clearance-requirements-and-recommendations-2We recommend that cameras are mounted underneath the screen where possible, but if underneath HDL sound bar, allow at least 6” (15cm) clearance from the top of the camera to the bottom of the sound bar.Available ResourcesSupported camera solution - https://support.nureva.com/docs/supported-integrations-for-camera-switching-and-tracking-1Aver Integration Instructions - https://support.nureva.com/docs/integrate-aver-cameras-with-camera-trackingLumens Integration Instructions - https://support.nureva.com/docs/how-to-integrate-with-lumens-ptz-camerasCrestron Module Instructions - https://support.nureva.com/docs/use-crestron-sound-tracking-moduleExtron Driver Instructions - https://support.nureva.com/docs/using-extron-sound-tracking-driverWatch out for reflectionsCameras are dumb and can easily be confused by reflections in windows.Be mindful of setting presets that can catch reflected images, or setting the camera to track in areas where windows will reflect if it’s dark outside.Ideally, curtains or blinds will not only avoid this issue, but have the additional benefit of reducing echo and reverberation in the room and so improve performance of the HDL device.If in doubt, ask AscentaeWe are here to help. Please ask if you need any guidance, or would like to engage us to do a consultation on HDL and camera integration.
86 hits
Nick Palmer (@nick)
February 8, 2026
Installation
3 months ago
Nureva Audio - Camera Zoning Guide
Nureva HDL410Best Practice for Camera Zoning Before installing a camera zoning solution to integrate with your Nureva audio solution, we recommend you refer to the below information and important links.You can find comprehensive instructions on installing and configuring a Nureva / camera solution on the Nureva Support site.This article gives guidance you may not find online, plus some Top Tips that we have picked up. Understand the customer requirementsWhen integrating the HDL410 for camera zoning, you can install up to 3 cameras covering different areas of the space.A typical use case may be a presenter / audience configuration, with a camera facing the front of the room for presentations and another 1 or 2 covering the audience.We also see this in use in larger meeting rooms where a single camera struggles to cover the entire room.If you have any queries about this, please contact Ascentae for advice. We can even offer a full pre-installation consultancy service to help with this. Understand the limitations of the technologyThe HDL410 will deliver X,Y co-ordinates to an Inogeni Cam230 camera switcher, enabling it to switch to a camera relating to a specific zone in the room.It is then a function of the camera to Pan, Tilt and Zoom within that zone. Additional camera software may be required to enable this.Zones cannot overlap – or be too close together – as this could result in the cameras switching incorrectly.Both the HDL410 and Inogeni CAM230 MUST be connected to a network and the HDL410 MUST have internet access and be enrolled in Console Cloud.Choosing the correct cameraThe Inogeni CAM230 allows up to 3 cameras to be integrated – 2 USB and 1 HDMI. Alternatively, a 3rd USB camera can be supported using the Inogeni U-CAM convertor.This gives great flexibility and allows different types of camera to be used depending on the application.For example, a framing camera (such as Huddly L1) could be used to accurately frame a presenter as they move around the front of the room and a PTZ camera could be used for the audience. A 3rd, static camera could be trained on a whiteboard to capture the content when someone is writing on the board.Positioning of the Nureva Sound BarsIt is strongly recommended that the 2 sound bars are mounted on opposite or adjacent walls to provide the most accurate sound location data. As with all installations of Nureva sound bars, ensure the sound bars are not mounted directly above a screen or other obstruction.We have found that any obstructions underneath the sound bar can cause problems with accurate sound location data, so ideally they should be mounted with nothing underneath them. However, if this is not possible, refer to the Microphone clearance requirements guide for details on how to install.https://support.nureva.com/docs/installation-hdl300-microphone-clearance-requirements-and-recommendations-2 Creating camera zonesBe aware that unless your room is acoustically perfect, X, Y coordinates will always have a margin for error.Ideally, make your zones generous and leave at least 50cm gap between them. If zones are too small, or too close together, in room echo can cause inaccuracies and cause the camera to switch unnecessarily.It is generally better to have the system revert to the default camera than to focus on the wrong person or continually switch cameras if someone is sat on the edge of 2 zones which are too close together.Watch out for reflectionsCameras are dumb and can easily be confused by reflections in windows.Be mindful of setting presets that can catch reflected images, or setting the camera to track in areas where windows will reflect if it’s dark outside.Ideally, curtains or blinds will not only avoid this issue, but have the additional benefit of reducing echo and reverberation in the room and so improve performance of the HDL device.If in doubt, Ask AscentaeWe are here to help. Please ask if you need any guidance, or would like to engage us to do a consultation on HDL and camera integration.Available ResourcesInogeni Integration FAQ’s - https://support.nureva.com/docs/technical-faqs-hdl410-and-inogeni-cam230Inogeni Integration Guide - https://support.nureva.com/docs/integration-guide-hdl410-and-cam230
58 hits
Nick Palmer (@nick)
February 8, 2026
Installation
3 months ago
GoBright Map Routing
Enabling Map Viewer Hardware For Map Routing - On Site Installation Instructions1. Background In Q4 of 2025, GoBright launched a new routing feature for their mapping solution. This is for live directions to resources (rooms, desks, parking. lockers and spaces) on map viewers.2. TestingThe tech team at Ascentae have worked alongside the GoBright team and tested this extensively, and we're impressed with the functionality. This is a great addition to the GoBright platform.3. CommissioningIf you have purchased a commissioning package with us, we'll configure the portal remotely. However, there are some steps that on-site engineers will need to perform which cannot be carried out remotely. Please see sections 4 & 5.4. Important Info & Key PointsOnly V2 of the Map Viewer supports this functionality. If you're running V1, you'll need to switch.The Map Viewer must support WebView (enabled in developer mode).We'll guide you through this in the next section.5. Enabling WebView & V2This is a simple procedure and needs to be carried out in the Android settings on the device. Let's walk you through the steps.A) Close the GoBright application — instructions are here.B) Scroll down to the Application section and keep tapping Current Version until it says 'you're now a developer'.C) On the same page, look for Developer Tools and select Browser. Change the browser to WebView. If it's stuck on loading, don't worry. Press settings and reboot the panel from the options menu. Now that we've updated to WebView, let's flick the switch to the V2 of the map viewer.Switching to V2A) Log in to your GoBright portal here.B) Head to Settings > Devices > Profiles. Look for the Map Viewer profile — this is clear as it will show as a Map Viewer Display in the Type column. Select this profileC) Scroll down to the Map Viewer section and make sure the theme is set to Version 2. If the device is stuck on loading again after saving the changes, please reboot the unit.The Mobile AppAs of the 19th of January 2026, GoBright added their map routing solution on both Apple and Android devices that have their app installed.The GoBright app is available for free on both platforms. Just check out the relevant store for your device.A live working example:
47 hits
Lee Russell (@lee)
February 13, 2026